Wednesday, 8 April 2020

Adapting humanitarian and development operations for COVID-19 response

Note: This is an abbreviated version of a note released on 1 April 2020 on Urbanismo.ph. Positions are informed by context conditions in the Philippines and similar lessons from Myanmar. All opinions are the authors’ own and do not represent the institutions they may work with.


Ivan Ledesma (DEP 2015-16), Ica Fernandez, Nastassja Quijano, Miguel Dorotan, and Abbey Pangilinan write:

As of present writing there are now 3,746 confirmed cases of COVID-19 in the Philippines, including 177 fatalities, of which 21 are physicians. Eighty-four have recovered.
The country’s public health institutions are now overwhelmed. At a time when humanitarian and development institutions should be more actively working in the frontlines, it seems that smaller-scale, local and private-sector actors are more prominent in these early stages of response. While some agencies are more geared than others towards so-called ‘adaptive programming’ and ‘thinking and working politically’ and have already deployed on the ground, the nature of this global emergency has left the humanitarian and development sectors, even in disaster-scarred and battle-tested Philippines, to respond in a manner that many would describe as slow.


Part of the difficulty is how this prolonged crisis has a different tempo and set of mobility, procurement, and deployment restrictions that do not come into play in the standard natural disasters and conflict-related displacements regularly experienced in Southeast Asia. More than anything else, COVID-19 magnifies existing weaknesses in our service delivery structures and amplifies humanitarian and development challenges that existed before the pandemic. Thus the declaration of a National State of Calamity and the establishment of ‘enhanced community quarantine’ across Metro Manila, Luzon, and selected pockets across Visayas and Mindanao on 17 March 2020 puts in place new ‘rules of the game’--a situation that is likely to continue for the rest of the year until the global pandemic is curbed.
While the health sector should take the lead in COVID-19 response, “flattening the curve”—keeping the infection growth rate down—and keeping the hospitals as the last line of defense entails a complex set of efforts across multiple sectors. It will involve community level initiatives such as social protection, water and sanitation, transportation, logistics, food security, manufacturing and supply chain innovation, data analytics, peace and security, and the fiscal and macroeconomic calibrations to maintain all of these operations in the midst of a global recession.

The following suggests seven key strategies for the humanitarian and development community, including multilateral and bilateral donors, members of the HCT, IASC, UN, INGOs and NGOs for the next few weeks of adjustments: 

1. Adapt and reframe project goals of existing grant envelopes.


        Pivoting operations to respond to COVID-19 means reviewing what ongoing projects and platforms can realistically change, adapt, or reformulate their goals, target outputs, and activities. Aid calendars for multiple countries have been pushed back as a result of the lockdowns. But even so, these pivots within existing portfolios must be done immediately, with the appropriate evidence-based review.

2.  Focus on redesigning interventions for supporting the most vulnerable.


        Although COVID-19 does not discriminate amongst those it infects, the severity and adverse effects of the virus and the various social measures taken to contain it disproportionately affect the poorest and most vulnerable communities. This specifically refers to the homeless, urban poor and informal settler families, the internally-displaced, daily wage earners, and other populations that are often uncounted in government databases and have limited access to basic  and health services. As we have discussed elsewhere, protecting these vulnerable communities means protecting everyone else.

        Governments all over the world are now deploying social protection packages of emergency cash transfers, rent freezes, among others. In support of these efforts, bilateral and multilateral donors should encourage their implementing partners and subgrantees to prioritise and provide safety nets to target the most vulnerable communities and populations, complementing the government’s response. This also means that time and effort should be redirected in sharpening available data for targeting and decision-making, at the most localized spatial scales possible.

3. Journey with national and local governments.


        The humanitarian and development community should work to complement the national, regional, and local governance and delivery structures put in place. In the Philippines, this means supporting the Inter-Agency Task Force on Emerging Infectious Diseases (IATF-EID), filling in gaps, helping establish SOPs and coordination mechanisms across levels and workstreams, and supporting governments to do better. These tasks--which includes helping with analysis and process guidelines for targeting, delivery, coordination, and monitoring and evaluation--are traditional strengths of the development and humanitarian sectors. At the same time, support  should be directed towards strengthening community-based responses, and helping cities, municipalities, and barangay (village) leaders localize national guidelines.

4. Diversify partners portfolio – celebrate local and private initiatives.


         The last two weeks have seen how small-scale, local, and private initiatives or loose collectives and coalitions, private individuals, and small organizations can mobilize and reach communities quickly. From providing a platform for donations, amassing private sector support, to mapping of vulnerabilities, these small interventions have so far proved to be the most successful, given the varying levels of lockdown, immobility, and access restrictions.

        With the burden of service delivery with municipal and city-level local governments, we have seen the rise of local leaders being able to innovate by delivering food to marginalized populations, instituting spacing queues, deploying rolling stores, and encouraging non-motorized transport such as bikes and scooters to complement government-established bus shuttle routes for frontliners. The most effective governance platforms have also been able to collaborate with the private sector for fundraising, emergency food pack and PPE donations, and encouraging manufacturers, clothing designers, and 3D printing fablabs to pivot and address urgent needs.

        To support this, bilateral and multilateral donors should widen their partnership portfolios and consider directly supporting local and private sector actors who have provided tangible results for the most in need. Arguably, with the paralysis of many larger development and humanitarian actors, supporting smaller organizations can cut through several layers of bureaucracy and inject assistance to where it is much needed. In order to partner with these organizations, relaxing selected procurement rules may be considered.

5. Institute workforce adaptation and adjust operational modalities.


        Portfolio decisions and streamlining for COVID-19 readiness means that the workforces of implementing actors and subgrantees must also adapt accordingly. As these administrative and human resources (HR) related changes are happening, there is a need for flexibility and creativity in figuring out the best courses of action, whilst not leaving dependent populations (particularly in humanitarian response operations) without any lifeline. Such measures would include adopting remote management practices, mapping and engaging private sector service providers who have access to move to deliver basic social services.

6. Repurpose existing budgets and monitoring, evaluation, and learning mechanisms - ensure grant flexibility.


        In many cases, approved budgets submitted by implementing partners and subgrantees will require revision to address the COVID-19 response. Though actors will strive to do what they can, bilateral and multilateral donors’ support in handling these revisions with the utmost flexibility will be necessary. Additional top-up support in parallel to government financing may also be considered if existing programs already target the vulnerable communities and current appropriations are not enough.

7. Acknowledge that adjustable project durations are necessary because a quick return to “Business as Usual” is unlikely.


        Following portfolio-level reviews, adjusting project durations for implementing partners and subgrantees may also be required, including possible extensions. Extensions and adjustments should be based on supporting the most vulnerable populations. It should be acknowledged that some current developmental and humanitarian programming (for example, any activity that requires large physical gatherings of people such as training workshops, community distributions, conferences) are not necessarily relevant and could pose more harm to communities if sustained.

         Existing global evidence shows that it will take months to address this global crisis. Returning to ‘business as usual’ will be impossible. Donors and field actors alike will need to quickly pivot programming to those that would address emergency needs as well as future gaps and repercussions. Global changes in programming will likely require significant layoffs, changes, and suspension of other types of support, which should be properly and clearly communicated to both implementing partners and communities. The tolls of rapid organizational shifts notwithstanding, a massive sea change in how humanitarian and development institutions operate and collaborate is unavoidable.

The Need to #CovidPivot:


COVID-19 has brought the world to its knees, causing significant losses of life, disruption of social norms, and unprecedented shocks to the global economy. It also poses a direct challenge to all institutions and individuals working in the development and humanitarian sectors. It is clear that usual modalities of delivering aid and social services through the current system are no longer viable. This is particularly true in responding to the specific needs of the most vulnerable populations. The time to pivot and revolutionize the way we think, innovate, and serve, during this time is long past. We are playing catch up. While many are constrained by working from home, many smaller, more localized initiatives led by local governments, the business sector, and citizen-led efforts are proving that with the right approach, development work can still be impactful during these challenging times. We ask the international development and humanitarian aid community to consider these seven key messages, and open up platforms for engagement, localisation, and quick action.

Pivoting in times of COVID19 is not optional.

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